Multiple weeks DISCOUNT 10%.
RESERVATION
A provisional reservation will be held for 7 days. If we have not received the appropriate deposit within 7 days, we regret that your reservation will lapse.
DEPOSIT
If a booking is made eight weeks or more before the holiday starts, a deposit of 25% of the full rent must be paid. The balance is payable not later than eight weeks before the start date. If your holiday begins less than the eight weeks from the time of booking the full rent is payable immediately.
CANCELLATION
In the event of cancellation less than eight weeks before a holiday begins, the whole rent is payable unless we succeed in re-letting. With more than eight weeks notice, the deposit only would be forfeit.
ARRIVAL AND DEPARTURE
All holidays start and finish on a Saturday (except as agreed) and commence at 15h on the first day and terminate at 10:30h on the day of departure. Late arrival hours can be discussed.

PETS, we will consider a well behaved dog (or cat)!
ELECTRICITY, HEATING & LINEN
Electricity is included in the rent, as is central heating when needed. Bed linen and bath towels are provided. However, please note that the linen for cots is NOT provided, nor are beach towels.
TENNANTS’ OBLIGATIONS / THE TENNANT AGREES:
a. To pay for any losses or damage to the property.
b. To take good care of the property and leave it in a clean and tidy condition at departure. We reserve the right to make a charge for extra cleaning if the property is not left in a satisfactory condition.
c. To permit the owners reasonable access to the property.
d. Not to part with possession of the property, or share it, except with members of the party listed on the letting agreement.
e. Not to exceed the total number of people stipulated in the property description.
f. Young children must be supervised at all times, when playing in the garden.

NO SMOKING inside, however smoking is allowed on the LARGE balcony.
LIABILITY
We shall not be liable for any loss, damage, expense, accident, injury or inconvenience whether to person or property which the applicant or any other person may suffer or sustain rising out of or in respect of any letting.
GOVERNING LAW
The contract embodied in the booking is governed by English law, and subject to the exclusive jurisdiction of the English courts.
COMPLAINTS
We try to take every care to prepare our property to a standard whereby our visitors will enjoy their holidays. If a problem or cause for complaint does arise, please let us know immediately. Every effort will then be made to assist you.
Correspondence address will be made available upon payment of deposit and signing of contract.
We are fully insured for damage, but to cover our excess we will require a refundable (after inspection+return of keys) cash deposit of £50 pp.

Contact us

A five star 'Haven on the Hill'
* * * * * 5 out of 5        Date of Stay: September 2012

From the very start at booking time to the very moment of leaving the ’Strand Apartment’ was a delight and a joy!
A warm welcome from Elsa was the start of a very comfortable stay. The Strand is comfortable and well appointed with clean and modern fitments.
On sunny mornings and evenings the two balconies provide pleasant areas for eating Al Fresco but should the weather prove inclement then on with the central heating and supper in front of the TV
I would highly recommend this venue as a an ideal place to stay if visiting Penzance
A five star stay
AF

Owner's response: Thank you for your very kind words, it was a pleasure having you and your wife staying here, it is important for us that people enjoy their stay, we wished we could sometimes influence the weather, maybe on a next visit!

Our Summer Holiday 2012 in Cornwall
* * * * * 5 out of 5        Date of Stay: August 2012

It was our first stay in UK since about 18 years. We were very pleased with the friendliness of all the people in UK, especially of our landlady! She solved all our small problems and wishes to our complete satisfaction.
The appartment itself is very good equipped and maintained. You have a fantastic view about the bay and St. Michael's Mount. A large and well-maintained garden can also be used by the travellers. The trampoline was a highlight for our children.
Penzance is a nice town with a lot of shops and cozy pubs. The ideal location to discover Cornwall!
Dear Elsa, thanks you very very much for the pleasant stay in Cornwall. We will recommend your property all our friends and will come back soon.

Kind regards!
Frank and Family from Germany

Owner's response: Many thanks for the comment, we are very pleased you enjoyed your stay with us. Of course we would like to welcome you and your family again in Penzance and we are very greatful you will recommend us to your friends. Thank you again for your kind words.

Another Great Stay
* * * * * 5 out of 5        Date of Stay: May 2012

Having returned to the apartment for the second time, it was just as great as the first. With great views to St Michaels Mount and the sea,having the balconies is a really great feature. The apartment is very spacious, light, airy and clean.
The location is good and only a short distance to lots of other popular places.
The Hosts are very welcoming and friendly, Thank you for a lovely holiday,
we cannot wait to return. We would recommend to family and friends.

Owner's response: Many thanks for your kind comments, it is always a pleasure to have you both staying with us.

Fantastic Holiday Apartment
* * * * * 5 out of 5        Date of Stay: May 2011

Having recently stayed at the Strand Apartment, we would firstly like to say how fantastic the location is with lovely sea views. Sitting on the balcony in the morning looking at St Michaels Mount was truly beautiful. The apartment is very spacious and airy with large bedrooms. As well as being very clean the apartment is well equipped and the beds are extremely comfortable. The apartment has a luxurious feel and has a very large bathroom with double shower. Nothing seemed to be too much trouble for the owners and they were very welcoming on arrival. We would definitely recommend to others and look forward to returning. Thank you for a lovely holiday.

Recommended for:  Age 55+, Adventure Seekers, Girls Getaway, Sightseeing, Families with Teenagers, Families with Young Children, Romantic Getaway

Owner's response: It was a pleasure to have you both as guests and hope to welcome you again, we will do our upmost to accommodate your wishes. Many thanks for your kind comments.

Fantastic Holidays !!!
* * * * * 5 out of 5        Date of Stay: July 2011

This property is the ideal location for sightseeing around the western parts of Cornwall. It has got a huge garden with a fantastic view to the bay and St. Michael's Mount. The appartment was absolutely well equipped with everything one could need during vacation. It was like being at home! Elsa, thank you so much for everything! You were a such a friendly and always helpful host. Hope to come back anyhow, any time!!!

Recommended for:  Age 55+, Adventure Seekers, Sightseeing, Families with Teenagers

Owner's response: Many thanks for the wonderful comments, it was a real pleasure to have you as guests, we sincerely hope you will come back at any time.